Cancellation policy
Our clubs deliver on a recurring schedule. Here is how they work.
Billing
Your payment method is charged at the start of each delivery cycle, at the price shown when you joined. If a club price changes, we will email you before the next charge.
Skipping, pausing and cancelling
You can skip a delivery, pause, or cancel at any time from your account page or by emailing hello@blackmarlintradingcompany.com. Changes take effect from the next cycle. An order that has already been charged and packed will still ship.
Delivery and returns
Club deliveries follow our Shipping policy and Refund policy, including the rules on opened food.
Failed payments
If a payment fails we will retry and email you. If it still fails, the delivery is skipped and the subscription paused until the payment method is updated.